Privacy Policy

Last updated:

1. Introduction

Weli M respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA).

2. Information we collect

When you place an order, we collect: your full name, contact number, and — for courier orders — your delivery address (street, suburb, city, and postal code).

3. How we use your information

Your information is used solely to process and fulfil your order, communicate with you via WhatsApp about your order, and arrange delivery or collection. We do not use your information for marketing without your separate consent.

4. Sharing of information

We do not sell or share your personal information with third parties, except where necessary to fulfil delivery (e.g. with a courier service) or where required by law.

5. Data retention

We retain order information only for as long as necessary to fulfil your order and meet any legal or accounting requirements, after which it is securely deleted.

6. Your rights

Under POPIA, you have the right to access, correct, or request deletion of your personal information. To exercise these rights, contact us using the details below.

7. Contact us

For any privacy-related queries, contact us via WhatsApp at +27 72 725 1663 [or Send Email at welimatshivha@gmil.com] .